Tuesday, 29 March 2016

Fundamentals of ISO 9000. Ref. ISO 9001:2008 3rd Ed. Charles A. Cianfrani

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Fundamentals of ISO 9000. Ref. ISO 9001:2008 3rd Ed. Charles A. Cianfrani


1. What is the rational for quality management systems?
2. Discuss the role of statistical techniques as it applies to the ISO standard.

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